Frequently Asked Questions
Hair Building Fibers
Can Infinity Hair Building Fibers be used with any hair type?
Infinity works on all hair types.
Fine to Coarse
Short to Long
Colored, Hightlighed or Permed Hair
How do I apply Infinity?
Applying Infinity is an incredibly easy process fro its effectiveness. For detailed instructions on how to apply Infinity please see our How to Apply section of our website
Can I use Infinity by myself?
Yes, you can apply Infinity to your thinning areas by standing in front of a mirror.
How long does it take to apply Infinity?
The time it takes to apply varies depending on the size of thinning area and your skill level.
For very short hair it might only take a few seconds and the others could take up to several minutes.
Once you get the feel for applying Infinity the process should be fast and easy.
Can I comb my hair after applying Infinity?
Yes. For best results, you should dry and style your hair before applying Infinity.
However you can still comb your hair afterwards, just use a wide toothed comb. It is more for shaping than fine grooming. You can also use your hand and fingers to pat your style into place.
How long does one application of Infinity last?
Each application can last for days until you decide to remove it by shampooing your hair.
Does Infinity work for facial hair, like beard and mustache?
No. Infinity is for scalp hair only, not recommended for hair on other parts of your body.
Does Infinity work for both men and women?
The answer is yes; Infinity is equally effective for women as for men. In fact approximately 70% of our customers are female.
Does Infinity work on Ethnic Hair?
Infinity works great with all types of hair, ethnic hair included. In fact, the texture of the Fibers matches very well with the texture of ethnic hair.
Will Infinity fall out?
No. Infinity hair fibers use micro-fiber technology that creates an instant bond to the natural hair when used.
Does Infinity stain?
No. Infinity fibers will not stain clothes, counter tops or floors if accidentally dropped onto any surface. Clean up is simple and easy with any cloth.
Do I need special shampoo to remove Infinity?
No. You can use regular shampoo.
How many applications do I get from one bottle of Infinity?
How many applications will depend on the amount of fiber used per application. The 14 Gram size should give approximately one month of application to an average user.
How many colors are there?
Infinity hair fibers are offered in 10 different shades to match natural hair colors including: black, dark brown, medium brown, light brown, dark blonde, light blonde, auburn, cinnamon, gray and white.
How do I know what color of Infinity will work best for me?
1. Look in the mirror. Look at your hair root color in the thinning area. This is the color to order.
2. If you have highlighted ends with darker roots, match the root color.
3. When in doubt, choose the darker shade. For example if you have trouble deciding between medium brown and light brown, choose medium brown.
Can I mix different colors of Infinity?
Step 1: Apply a thin layer of darker shade Infinity, lightly pat your hair to disperse the product, and then
Step 2: apply the lighter shade of Infinity, again gently pat your hair to disperse the product.
Step 3: Repeat step 1 and 2 if necessary to get the desired coverage.
Does Infinity cover gray or root re-growth?
Infinity is a great way to cover both gray and root re-growth! It is an easy, effective way to cosmetically cover up both problems and will help to lengthen the life of your color.
Can I use hairspray with Infinity?
Absolutely. Just be sure to use the Hairspray AFTER you apply the Infinity Hair Fibers. We recommend using Infinity Fiber Locking Spray to create a lasting bond between thinning hair and hair fibers.
Can I use Infinity with other styling products?
Infinity can absolutely be used with other styling products. It is recommended that styling products (other than hairspray) should be applied to the hair prior to applying Infinity. Then apply fibers and finish with Infinity Fiber Locking Spray.
Can I use Infinity with a hairdryer/flat iron/curling iron?
It is recommended that Infinity be applied after the use of any styling tools such as hairdryers, flat irons and curling irons. Once your hair is styled, Infinity should be used to complete your desired look and add thickness to your thinner areas.
Is Infinity safe to use every day?
Yes, Infinity is perfectly safe for daily application and will not irritate scalp.
Can I apply Infinity to wet hair?
Infinity is meant to be applied to dry hair. If hair is wet, the Fibers will not adhere and will clump together. So, for best results, always make sure your hair is dry first.
Can I sleep with Infinity in my hair or does it need to be washed out every night?
Yes, you can leave Infinity in your hair overnight. If you find a few stray fibers on your pillow case in the morning simply brush away.
If my hair gets wet or I get caught in the rain will Infinity run, stain or smear?
Because of it's micro composition, once applied, the Infinity fibers bond to your own thinning hair so securely that even strong blowing wind or light rain will not cause it to run, stain or smear.
Will Infinity come off on my clothes/pillow/etc.?
Infinity will not come off on clothes. Once applied, the Infinity Fibers will be locked to your existing hair, ensuring a long-lasting look of thickness, especially if you finish with the Infinity Fiber Locking Spray.
How long can I go without shampooing/how long will the Infinity Fibers stay in?
Infinity Fibers can stay in for up to a week if they aren’t shampooed out. Naturally, the Fibers may shift over the course of the week but, as always, can be easily touched up to reproduce your desired look.
Will Infinity clog my pores?
Infinity will not clog pores nor will it dry out the scalp. Infinity Fibers are completely safe and will not have any unwanted reactions such as clogging of the pores.
How long will it take to receive my order?
Depending on where you live, the standard shipping takes 5-7 business days, Please note that business day does not include Saturday, Sunday and national holidays.
What if the color I have chosen does not match my hair or I am not happy with Infinity Building Fibers.
1. Return the product for exchange to a different color, or
2. Get refund. We offer 30-day money back guarantee, no questions asked.
3. Simply return the product back to us. Your satisfaction comes first.