Customer Service

We care about our customers and we here to ensure your shopping experience with Infinity products is always AMAZING!

Shipping Information

We offer FREE Standard Shipping, all the time.  Most in-stock items will arrive 5-7 business days after receipt of your order.

CONTINENTAL U.S. SHIPPING OPTIONS:

Standard Shipping: FREE
Expedited (2-3 days): $19.99
Next Day Air: $34.99

ALL OTHER SHIPPING OPTIONS:

Standard shipping to:
Alaska and Hawaii: $4.95
Canada: $14.99

*All orders placed prior to 3pm EST Monday - Friday will ship the same day. Orders placed after 3pm EST Monday - Friday and on weekends will be shipped on the following business day (business day refers to Monday - Friday, excluding holidays).

International: For all international orders, click here to visit our international website. Please be mindful when checking out, as all international sales are final.

PLEASE NOTE: Hazmat items can only be shipped via standard shipping within the continental United States. We are not able to ship these products to PO Boxes or APO addresses.

RETURNS
If you are not completely satisfied with your order, simply return your product within 30 days of receipt of your order to receive a full refund, less shipping and handling charges.

If you wish to return your product, please call Customer Service at  855-424-7342 within 30 days of receiving your shipment. Once you have received your Return Merchandise Authorization Number (RMA), you will need to write it on your return label. Shipments without a RMA will not be accepted for returns. Shipping charges are non-refundable.  Other conditions may apply.